FAQ
Questions, answered.
Short answers. If yours is not here, bring it to your free assessment call.
Can you remove any Google result?
No. Eligibility depends on the content and circumstances; each link is assessed first.
What does “removed” mean?
De-indexing: the page no longer appears in the agreed Google search scope. We explain the proposed outcome before you proceed.
Does de-indexing delete the article?
Not necessarily. The source page can remain online.
How much does it cost?
Each link is quoted after its free assessment. Scope and fee are confirmed before work starts, and nothing is due until the agreed result.
When do I pay?
Only after the agreed success criteria are met.
What if the result is not achieved?
Then no removal fee is due. The fee is tied to the agreed result.
Is the assessment really free?
Yes. It is free and carries no obligation.
How long does it take?
It varies by case. Expectations are discussed after assessment, with no fixed promise.
What do I need?
Your name, email, link and brief optional context. No sensitive documents are needed initially.
I have more than one link. How does that work?
Each link is assessed and quoted on its own.
Is pushing a link down the same thing?
No. Suppression leaves the link in the results, lower down. De-indexing takes the page out of the agreed search scope.
What happens to what I type into the link check?
The name and link you enter stay in your browser and are cleared when you close the tab. Your contact details go into the booking form only when you choose a time.
The matter ended in my favour. Does that help?
Tell us in the assessment. How the matter ended is one of the things we look at. No documents are needed to start.
Does this cover Bing, Yahoo or background-check sites?
NameFend works on Google search results. If your result also shows on another search engine or a background-check site, raise it in your assessment.
Can I try to remove it myself first?
Yes. Google has free removal forms for some kinds of content. See Google’s free routes.